Here on this page you will find the answers to over 40 questions about eBooks in general or questions specifically about the 'Rich Right Now!' ebook.

For convenience, the questions have been broken into main categories and then into more specific questions.

To view the questions within any category simply click on that link.

Questions about eBooks (4)

Questions about eBook Pro Software (9)

Questions about 'Rich Right Now!' Free Chapter Downloads (4)

Questions about the 'Rich Right Now!' Ordering & Delivery Process (11)

Questions about the 'Rich Right Now!' Download Process (10)

Questions about the 'Rich Right Now!' Bonus Package (2)

Questions about Printing your 'Rich Right Now' eBook (4)

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Questions about eBooks

1. What is an eBook?
2. What are the advantages of eBooks over regular books?
3. Do I need to be online to read my eBook?
4. What types of ebook format are there?


1. What is an eBook?

Ebooks are electronic books that can be read on a computer screen or printed on paper, if the author has permitted the print option.



2. What are the advantages of eBooks over regular books?

They contain all the elements of a traditional book but are easier to navigate and offer a high level of interactivity not possible in print editions.
ebooks come in the form of simple programs that you can download and store on your PC.
ebooks can be delivered in an instant and at no extra cost via direct download from the Internet or as an attachment in an email message.
There are a number of different ebook formats that work on different types of computers and use different types of 'reading' software.



3. Do I need to be online to read my eBook?

No. Once you have registered your ebook (for which you do need to be online) you can view your ebook offline, as you would any other document on your PC.  You may be requested (very rarely) to confirm your licence whilst online and reading your ebook. This just requires one click confirmation and will only ever happen (if ever) during the initial 6-week guarantee period.



4. What types of ebook format are there?

There are many different formats available, both secure and non-secure.  Each format requires a method of reading the ebook. For example, a .doc ebook,  created in Microsoft Word will naturally require access to the MS Word application to read it. Similarly, .pdf ebooks, require access to Adobe Acrobat Reader to view.
.Exe or .Ebk applications will require access to the software application in which they were created.
The 'Rich Right Now!' ebook was created using eBook Pro professional software and you will automatically receive secure access to the eBook Pro Viewer software.

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Questions about eBook Pro Software

1. What is eBook Pro Viewer?
2. Why do I need this software?
3. Do I need to download the ebook viewer software separately?
4. Am I charged extra for the software?
5. Do I need to Unzip the eBook?
6. Will eBook Pro Viewer run on a Mac?
7. Do I have the latest version of eBook Pro Viewer?
8. Can I download my eBook to more than one computer?
9. What are the system requirements for viewing my eBook?



1. What is eBook Pro Viewer?

eBook Pro is the software with which your ebook was created.  eBook Pro viewer is the software application provided with your ebook to enable you to download and access your book.



2. Why do I need this software?

The 'Rich Right Now!' ebook was created using professional ebook software. Great care was taken in compiling the ebook into a user-friendly format ensuring maximum reading pleasure. The eBook Pro Viewer software is required to read and/or print your ebook.



3. Do I need to download the ebook viewer software separately?

No. The Viewer software will automatically download when you download your ebook.



4. Am I charged extra for the software?

No. The viewer software carries no additional cost whatsoever. 



5. Do I need to Unzip the eBook?

No. Your ebook is delivered in .exe format. You are not required to unzip the ebook.



6. Will eBook Pro Viewer run on a Mac?

Mac users should note that eBook Pro Software only runs on a Windows-based PC Platform.
If you are using a Mac you will need a PC Emulator program such as Virtual PC or SoftWindows



7. Do I have the latest version of eBook Pro Viewer?

The latest version is issued with your purchase.
In the future, if required you can easily upgrade by accessing the 'Options' menu from within eBook Pro Viewer itself. 




8. Can I download my eBook to another computer?

When you register your eBook for the first time you must register it. You may download your ebook to one PC.





9. What are the system requirements for viewing my eBook?

Minimum Windows 95 and Internet Explorer 5.5 or higher.
We're sorry but our ebook software does not support the Macintosh operating system. However, if you have a PC emulator program you can run the software that way.

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Questions about Free Chapter Downloads

1. What is my email address used for?
2. Can I unsubscribe from the newsletter?
3. I've downloaded the free chapter and I want to buy the book..what now?





1. What is my email address used for?

Imediately following your purchase we email you download instructions. In addition, we will occasionally send you a newsletter by email. This newsletter is designed to compliment your ebook purchase with a strong self-improvement focus.



2. Can I unsubscribe from the newsletter?
Absolutely. There are unsubscribe links at the bottom of each email we send.



3. I've downloaded the free chapter and I want to buy the book..what now?

Great. We hope you enjoyed the chapter. If you would like to order the ebook simply go to
http://www.self-improvement-affirmations.com and click on any of the 'Download Now' buttons.

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Questions about the Ordering and Delivery Process

1. How does your online ordering process work?
2. Is it safe to order online?
3. How long does it take to process my order?
4. Can I order the ebook another way?
5. What is your refund policy?
6. Can I still use my ebook if I get a refund?
7. I have a billing problem, what can I do?
8. What appears on my credit card statement when I order from you?
9. Where else can I buy this book?
10. Do you offer a money-back guarantee?
11. Do you offer after-sales support?




1. How does your online ordering process work?

The order process is very simple.

When you click any of the 'Download Now' buttons on the www.self-improvement-affirmations.com site you are immediately taken to the SECURE payment processing site.

You can use PayPal to purchase whether or not you are registered with them.  Or you can choose to pay with Visa/MasterCard.

Once you have submitted your details, you are taken back to the www.self-improvement-affirmations.com werbsite to a 'Confirmation' page to confirm your email delivery address.

Within minutes, your download instructions for your ebook and bonuses are sent to the email address you provided.



2. Is it safe to order online?

Absolutely.

We use a secure payment processor to handle our payment processing. Over 100 million accounts (and counting) in over countries and regions worldwide is a clear indication of the reliability and security that PayPal provides to both seller and buyer.

When you use our secure payment processor to buy your ebook, none of your financial details are shared with us.

All we know is your email address and that you made a purchase.




3. How long does it take to process my order?

From the time you click the download button, your ebook can be with you in a matter of minutes.
All orders are processed real-time i.e. instantly.



4. Can I order the ebook another way?

Currently, we only accept orders online. However, we accept Visa, Mastercard and American Express Cards via our Online Payment system.



5. What is your refund policy?

We have a 100% hassle free refund policy.

Because we are so confident that you will be delighted with your 'Rich Right Now!' Affirmations for an Abundant Life' ebook, we offer a 6-week refund option to all cusotmers. In the event of a refund request, we will promptly refund the full purchase price. All bonuses are, of course, yours to keep.

6. Can I still use my ebook if I get a refund?

All bonuses are yours to keep. However, in the event of a refund,  your registered ebook will be disabled and you will no longer be able to access the book.



7. I have a billing problem, what can I do?

You should note that your purchase will appear on your statement as 'CLICKBANK'.
In the unlikely event of a problem with the billing on your statement, please contact us by email at customersupport@self-improvement-affirmations, outlining the problem and we will attend to it straight away.



8. What appears on my credit card statement when I order from you?

Clickbank



9. Where else can I buy this book?

This eBook is only currently available to purchase through www.self-improvement-affirmations.com




10. Do you offer a money-back guarantee?

Absolutely. If for any reason, you are not happy with your purchase, contact us to request a full refund.



11. Do you offer after-sales support?

Of course. If you have any difficulty or concern that has not been addressed in these FAQs, please contact us.

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Questions about the Download Process

1. Why do I need to register my ebook to view it?
2. How long will the download take?
3. What if I get disconnected during the download process?
4. I no longer have the email with the Username and Password - what can I do?
5. How long can I access the downloads?
6. I downloaded a copy of 'Rich Right Now!' onto my PC but I can't find it - what can I do?
7. What type of file is the ebook?
8. How do I access the contents of the downloaded ebook?
9. What if I've already registered my eBook but I want to access it on another computer?



1. Why do I need to register my ebook to view it?

To ensure that our ebooks are not copied and illegally distributed elsewhere on the Internet.
Registration of your eBook enables us to keep a record of all downloads thus protecting them from any potential piracy.



2. How long will the download take?

Depending on your connection type, the time will vary from a few seconds to a few minutes.
You will only need to download once, not each time you use your ebook.



3. What if I get disconnected during the download process?

If your internet connection is interrupted during the download process, please retry the download process again.



4. I no longer have the email with the download instructions - what can I do?

If you have already registered your ebook, then you can access your ebook without the initial code. If you would like a copy of the email sent to you please send an email to customersupport@self-improvement-affirmations.com.



5. How long can I access the downloads?

It is highly recommended that you download your ebook immediatley following purchase. In the event that you do not download straight away, you will be able to carry out the download process at a later stage.



6. I downloaded a copy of 'Rich Right Now!' onto my PC but I can't find it - what can I do?

If you're certain that you have successfully downloaded your ebook but cannot find it on your PC, try the following:

From your Start menu, choose 'Search', key in 'rich' (no inverted commas), search your hard drive or wherever you think you saved the file. This should locate your file for you. Alternatively, you could search using the .exe file extension to locate all such files on your computer.





7. What type of file is the ebook?

The ebook is delivered in a .exe file format.




8. How do I access the contents of the downloaded ebook?

Once you download the ebook, you can access it one of two ways.

 Either open the eBook Pro Viewer software and open the ebook from there

or

Double-click on the eBook file and this will automatically launch the eBook and eBook Viewer.




9. What if I've already registered my eBook but I want to access it on another computer?

You are only permitted to register your eBook on one PC.

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Questions about the Bonus Package

1. Where do I find the bonus package
2. I have a problem opening the bonus package - what can I do?



1. Where do I find the bonus package

You were directed to the download page immediately following your purchase. The welcome email that you recieved also  contains a link to the download pages. The details of how to download your bonus package are found there.



2. I have a problem opening the bonus package - what can I do?

The bonus package is delivered in a zipped (compressed) file. To unzip you will need WinZip. Most PCs have this software application already installed but if you don't have it you can get it at www.winzip.com

The bonus package contains ebooks in a .pdf format. In order to successfully read these ebooks you will need Adobe Acrobat Reader. Again, most PCs have this installed, but if you need it, click here where you can get the latest version free of charge.

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Questions about Printing

1. Can I print my eBook?
2. Can I print my free chapter?
3. How do I print my eBook?
4. My ebook is not printing correctly, whats's wrong?




1. Can I print my eBook?

Yes. Whilst some eBook publishers do not permit printing of their ebooks, we not only permit it, we recommend it!




2. Can I print my free chapter?

Yes, by all means.




3. How do I print my eBook?

You can print your ebook from within the ebook viewer.
An ebook can be printed by going to File-> Print in the ebook itself.




4. My ebook is not printing correctly, whats's wrong?

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